Website Maintenance

Ongoing updates, technical support, and monitoring to keep your website working well after it launches — without you needing to manage it yourself.

A Website Needs Ongoing Attention

Launching a website is the beginning, not the end. Over time, content becomes outdated, performance can degrade, technical issues arise, and business information changes. Without regular attention, these problems accumulate.

Our website maintenance service means someone is keeping an eye on your website and handling updates and fixes when needed — so you don't have to.

Content Updates

Adding new services, updating prices, changing team information, updating gallery images, or editing page copy.

Technical Monitoring

Keeping an eye on site performance, uptime, and technical errors so issues are caught early.

Performance Checks

Reviewing loading speed and addressing factors that affect user experience.

Hosting Support

Server-level support where hosting is included in your maintenance arrangement.

Backup Coordination

Verifying that backups exist and can be restored if something goes wrong.

Ad Hoc Support

Handling technical issues and questions that arise during normal website operation.

What Maintenance Covers — and What It Doesn't

We believe in being clear about what a maintenance arrangement actually includes. The exact scope is documented when we agree on a plan.

Typically Included

Content and text updates
Image updates
Minor layout adjustments
Technical error fixes
Performance monitoring
Support for routine issues

Outside Standard Scope

Full redesigns or new page builds
New feature development
Domain registration renewals
Third-party software licences
Unlimited support hours
Guaranteed uptime or 24/7 response

Maintenance Questions

Yes, in most cases. We review the website first to understand what it was built on and what maintenance will involve before agreeing on a scope.

We typically discuss maintenance on a monthly basis. The scope and frequency are agreed based on your website's requirements.

Major issues outside the standard maintenance scope — such as a full rebuild after a security compromise or large feature additions — would be scoped and quoted separately.

Hosting support is available as part of some maintenance arrangements. Confirm this when enquiring, as it depends on your current setup.

We agree on a straightforward communication method at the start — typically email or a messaging app. We document the updates made and report back when they are done.

Need Ongoing Website Support?

Tell us about your website and what kind of support you need — we'll suggest an appropriate arrangement.

Enquire Now